How bookings, quotes and approvals work.
Everything you need to know before you contact the workshop. Still have a question? Submit an enquiry below and our team will get back to you.
This page helps customers understand how bookings, inspections, quotes and approvals work before they contact the workshop.
Everything you need to know before you contact the workshop. Still have a question? Submit an enquiry below and our team will get back to you.
No. Website forms are treated as service enquiries or booking requests only. The workshop reviews each request and confirms availability directly.
No. Your preferred date is submitted as a request and remains subject to workshop capacity and confirmation.
No. If extra repairs or replacement work are needed after inspection, the workshop will discuss that work with you before it proceeds.
Yes. Some pricing can only be confirmed properly after the vehicle has been inspected or diagnosed, especially where the cause of the issue is not yet clear.
Same-day service may be available where workshop capacity allows, but it depends on the type of work required and current bookings.
Pickup and drop-off may be available depending on location, schedule and workshop capacity. It is best to ask when making your enquiry.
We can assist with inspection-related guidance and workshop preparation work, but the exact requirements depend on the vehicle and the condition found during inspection.
Yes. We provide pre purchase inspection support for buyers who want a used car inspection or vehicle inspection before buying.
Yes. Customers can contact the workshop for engine diagnostics, brake service, brake repairs, alternator check, battery replacement and other mechanical inspection needs.
It helps to include your name, phone number, vehicle make and model, registration, preferred booking date and a short description of the issue or service needed.
Tell us about your vehicle and the work you need done. Our team will review your enquiry and be in touch to confirm your booking.